Sweet treats
Meals
DrinksLast updated 17 October 2026
Terms & Conditions
The terms for buying Richberry from our store and using this website, in plain words. Please read them before you order.
The short version
- Richberry is a food, not a medicine. What we share about miracle berry is general information, not medical advice.
- Delivery is free to the Philippines and the United States, and a flat USD $5.99 to most other countries. We don't deliver to the UK or the European Union.
- Changed your mind? Return unopened packs within 14 days of delivery. Faulty or damaged? Tell us within 30 days.
- Your order is confirmed when we email you. Prices are in US dollars, and you see the full total before you pay.
- Questions or problems: email info@richberry.ph. We aim to reply within 5 working days.
01 Who we are
Richberry is a trading name of MIRACU LEAN, a family business at Barangay Hiwacloy, Goa 4422, Camarines Sur, Philippines (“we”, “us”). You can reach us at info@richberry.ph or through our contact page.
These terms apply when you buy from our store at richberry.co and when you use this website. By placing an order, you agree to them. You must be at least 18 to order.
Our shop is for people buying for themselves or as gifts. If you're buying for a business, please contact us first.
02 Our products
Richberry is freeze-dried miracle berry (Synsepalum dulcificum) halves. It is a food, not a medicine. What we say about miracle berry and its traditional uses is general information, not medical advice. If you have a medical condition, are pregnant or take medication, check with your doctor before trying a new food.
Photos are for illustration, and your pouch may look slightly different. The label on your pouch is the final word on ingredients, net weight, storage and best-before date.
Products are subject to availability. If something you ordered has sold out, we'll tell you and refund you in full for it.
03 Where we deliver
Delivery is free to the Philippines and the United States. To most other countries it costs a flat USD $5.99 per order.
We don't deliver to the United Kingdom (including the Isle of Man and the Channel Islands), the European Union, or countries under trade sanctions (Cuba, Iran, North Korea, Russia and Syria). Our checkout lists every country we deliver to.
We can't deliver to a country where miracle berry can't be sold. When an order crosses a border, any import duties, taxes or customs charges there are yours to pay.
04 Orders
Placing an order is an offer to buy. Our contract starts when we email you to confirm your order. Please check the confirmation and tell us straight away if anything is wrong.
We may decline an order, for example if a product is unavailable or a price was shown in error. If we do, we'll tell you why and refund anything you've paid.
05 Prices and payment
Prices are in US dollars, as shown on our store when you order. The checkout shows the full total, including delivery and any taxes we charge, before you pay.
You pay when you place your order. Payments are handled securely by Stripe: we never see or keep your full card details.
If a price was clearly wrong, we'll contact you before dispatch. You can then go ahead at the correct price or cancel for a full refund.
06 Delivery
We usually dispatch orders the next working day. Delivery then takes 3 to 14 working days, depending on where you are.
If we haven't delivered within 30 days of confirming your order, you can cancel it and we'll refund you in full.
Your order is yours to look after once it's delivered, so please check it when it arrives. If a parcel arrives damaged or doesn't arrive, email us within 30 days of delivery (or of the date it was due) and we'll replace it or refund you.
07 Returns and refunds
Changed your mind? You can return packs within 14 days of delivery if they're unopened and in their original, undamaged condition. Return postage is yours to pay, so we recommend a tracked service. When the packs reach us, we'll refund what you paid for them.
Faulty, damaged or not what you ordered? Tell us within 30 days of delivery, with a photo if you can, and we'll replace the pack or refund you, including any postage.
To arrange a return, email info@richberry.ph with your full name, the email address on your order, the order number and date, and what you'd like to return.
We refund to your original payment method within 14 days of receiving your return (or, for a faulty pack, of agreeing the refund). These rights come on top of your rights under the law.
08 Our responsibility to you
If we break these terms, we're responsible for loss or damage you suffer that was a foreseeable result. We're not responsible for loss that wasn't foreseeable, or for business losses: our products are for personal use.
Nothing in these terms limits our responsibility where the law doesn't allow it, such as for fraud, or for death or personal injury caused by our negligence.
09 Events outside our control
If something outside our reasonable control, such as a typhoon, a courier disruption or a power cut, delays your order, we'll tell you as soon as we can and keep the delay as short as possible. If it goes on too long, you can cancel and we'll refund you for anything not delivered.
10 Using this website
The words, photos and designs on this website belong to Richberry or are used with permission. You're welcome to share links and quote short passages with credit, but please don't copy them for commercial use without asking us.
Please don't misuse the website: don't try to break into it, disrupt it, or use it to send spam.
We work to keep the information here accurate and up to date, but we can't promise it's always complete. Links to other websites are there for convenience; we're not responsible for their content.
11 Your personal information
We look after your personal information as our Privacy Policy explains, in line with the Philippine Data Privacy Act of 2012.
We'll email you about your order. We'll only send you news and offers if you've agreed, and you can unsubscribe at any time.
12 Questions and complaints
If something isn't right, email info@richberry.ph. We aim to reply within 5 working days and to put it right.
13 The law that applies
These terms are governed by the laws of the Philippines. If you live elsewhere, you keep any consumer rights the law where you live gives you.
14 Changes to these terms
We may update these terms from time to time, and the date at the top shows the latest version. The terms that apply to your order are the ones shown when you placed it.
Questions about this page?
Email us and we'll be glad to help.